Slow Processing Affects Veterans Disability Applicants

Nov. 12, 2012

Last year, the government announced it processed approximately one million veterans disability claims—more than ever before. However, the influx of more than a million additional claims that year continues to bog down the system. Newsday examined one ex-soldier’s journey to receive the services he needs due to injuries sustained during his service.

A US Army Sergeant, discharged in April 2011 due to traumatic brain injuries, said he must wait to be mailed scheduling information for mental health assessments to determine eligibility for Veterans Disability Benefits. But if the scheduled time conflicts with prior engagements, there is no way to reschedule. Instead, the applicant must wait for a new package to arrive, which can sometimes take weeks.

Another major problem with the system is an outdated filing system. The current setup requires paper documentation of each veteran’s records. This can limit availability and make sharing the information with others involved in a patient’s care difficult. The agency is currently in the process of switching to a paperless system to eliminate bottlenecks in the system.

The Colorado Personal Injury Lawyers with McDivitt Law Firm are hopeful improvements to the system will be made to get America’s veterans the care they need and deserve. If you are preparing to file a veterans benefits claim or your initial claim has been denied, speak with a member of our legal staff today.

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